Anonymous
map-marker Springfield, Illinois

Notice of attempted use of my debit card

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They could not and would not help me they kept redirecting me to some pay site I am stranded away from home I probably will be closing out my account and find a different bank
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Zachariah F Csr

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Verified Reviewer

Overdraft

Hey I forgot to switch my cards bc I had transactions being made to my cent card which I thought was being taking off of my other card bc I thought it switch but it didnt, so could I use my overdraft pass and waive these?
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Loss:
$175
Pros:
  • Good customer service

Preferred solution: Full refund

Dock Rij
map-marker Bristol, Florida

Question about account balance and also about a card

Was trying to use debit card to pay bills online if came back saying it was a fraud and card was declined so I checked account nk fraud use has been done and account says there is money in account so wasnt sure whats going on was all If you could please call when someone is available I greatly appreciate it thanks Melissa Hanlon 850227****
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Josiel Vcc

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Verified Reviewer
| map-marker Chicago, Illinois

Locked account

I was purchasing some items and they thing it was fraud. Along with sending money for my family and they lock it.
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Islamorada, Florida

About on online purchase

Centennial Bank - About on online purchase
Centennial Bank - About on online purchase - Image 2
I call because I had a concern about a recent on line purchase but I was waiting so long no one pick up the phone !
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Amanda H Lfd
map-marker Santee, South Carolina

Fraud

Seems like I have been hit with Fraud several times. Last time over 900.00. Which I think I found there mistake. Can I still bring in? But today in Tallahassee and guess it happened again. No call no nothing. Just Cut card off with no notice. Im Tallahassee, kinda stuck now. Thats wrong. Can my other still be looked at? Thats why we carry insurance.
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User's recommendation: Make sure they turn off old card before giving new ones.

Rasheed C Jba

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Verified Reviewer

Money took out my account for something I didn't reserve

I Ordered some shoes and they took a he money out my account but I didnt receive the shoes. And I was trying to get my money back can you help with that?
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Loss:
$136

Preferred solution: Full refund

Anonymous
map-marker Maumelle, Arkansas

My card was declined

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Could not talk to anyone because it was a Saturday after 2:00 central time and they were closed. Customer service should be offered 24/7
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Dagny S

Poor service

Locked out of my account and no one available to help. Phone keeps hanging up. Very poor service and is exactly why I am moving banks. Poor interest rates to top it off. Gouging all customers by not keeping with nation wide Interest unless it's on a loan, those are high lol. Worst banking service I've ever had in my entire 60 years of banking. Not helpful, just in business to make money.
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Pros:
  • No pros at all
Cons:
  • Gouge customers
  • In business only for the profit

User's recommendation: Bank somewhere else, anywhere is better than here.

Rebecca T Kmi

Can't use my card

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Can't get any help can't use my card keeps hanging up on me very upset and it's redials that you have to write 100 symbols
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Preferred solution: My card to work

Anonymous
map-marker Summerland Key, Florida

My debit card keeps getting declined

Debit card got declined by an automatic payment from Amazon and every time I go to the bank they are unable to print me a new card which in turn has led bills that were supposed to be paid be late. It is a huge problem that I have been dealing with for the last 4 days. I am very displeased with this bank at this moment and still without a debit card to be able to pay bills and whatnot. That's all I got to say
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Contina Uwg

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Verified Reviewer
| map-marker Miami, Florida

Fraud

Centennial Bank - Fraud
They used my check fior 2000 dollar please call is urgent from my account while I was away .my phone is 941323****
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Brenda M Ufk

Restrictions on card

Just need my card to pay bills.i just need it.restriction up lift .please l.have money in my account idid.have enough money in my account so put restrictions on I can't use
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Kwenton J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Didn’t connect me!!

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Centennial Bank - Didn’t connect me!!
Pending transaction hhhhhjjjj jj j j I j j j j j j I I j jnjninini I j j j j j j j j j j I j j j jnknk
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Loss:
$90
Pros:
  • No pros
Cons:
  • Mobile banking app sucks

Preferred solution: Full refund

User's recommendation: Don’t bank with Centennial

Shellye Kry

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Verified Reviewer
| map-marker Salem, Alabama

Rude and ugly

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Everytime I went in the bank I didnt feel welcomed. It was like a den of witches in there who never smiled.. Ive been with Pen Air for 10 years and they are always wonderful I chose centennial for one specific bill.. their money is not on real time.. which is pathetic its 2022 GET IT TOGETHER!! I closed my account today
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Joe T Gwe

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Verified Reviewer

I think someone hacked my account

i got a call saying my amazon account was being charge @***.00 dollars for something i did not orderi am not able to call after hours.
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Preferred solution: make sure i do not get charged

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